ВИКОРИСТАННЯ МЕТОДУ ДЕЛЬФІ ТА МОДЕЛЬНОГО ПІДХОДУ EFQM ДЛЯ ПОБУДОВИ КОНЦЕПТУАЛЬНОЇ МОДЕЛІ ВИКОНАННЯ БУДІВЕЛЬНОГО ПРОЄКТУ

Main Article Content

Ван Люй Тонг
https://orcid.org/0000-0001-8808-0508
Труонг Ван Луу

Анотація

Дослідження представляє нову концептуальну основу для вимірювання ефективності будівельних проєктів шляхом адаптації моделі Європейського фонду управління якістю (EFQM). Незважаючи на те, що модель EFQM широко використовують, існує обмежена кількість досліджень, які застосовують її для вимірювання ефективності будівельних проєктів. На сьогодні вимірювання ефективності проєкту стало важливим питанням. Тому метою дослідження є розробка нової моделі вимірювання для будівельних проєктів шляхом коригування моделі EFQM. Модель перевірена за допомогою напівструктурованих інтерв'ю з 20 експертами. Модель складається з п'яти критеріїв сприяння, двох критеріїв результату й 50 атрибутів критеріїв. Якісний і кількісний аналіз методу Дельфі підтвердив важливість цих критеріїв і їхню достовірність. Результати дослідження сприяють застосуванню моделі EFQM у будівельній галузі, одночасно надаючи зацікавленим сторонам інструмент для оцінки ефективності будівельних проєктів.

Article Details

Посилання

Abbasbhai, M. J., & Patel, A. S. (2020). Factor Affecting Performance of Construction Projects. International Research Journal of Engineering and Technology, 7(6), 2344-2351. https://www.researchgate.net/publication/322364740_Factors_Affecting_the_Performance_of_Construction_Projects_Gaza_Strip_as_a_Case_Study#:~:text=Some%20of%20the%20factors%20influencing,of%20material%20prices%3B%20lack%20of

Al Alyani, W. R., & Lee, C. K. (2024). Determinants of Total Quality Management and Institutional Pressure towards Project Performance: A Review of Literature. International Journal of Academic Research in Business and Social Sciences, 14(2), 38-48. https://doi.org/10.6007/IJARBSS/v14-i2/19075 DOI: https://doi.org/10.6007/IJARBSS/v14-i2/19075

Al‐Tabbaa, O., Gadd, K., & Ankrah, S. (2013). Excellence models in the non‐profit context: Strategies for continuous improvement. International Journal of Quality & Reliability Management, 30(5), 590–612. https://doi.org/10.1108/02656711311315521 DOI: https://doi.org/10.1108/02656711311315521

Arashpour, M., Wakefield, R., Blismas, N., & Lee, E. W. M. (2014). Analysis of Disruptions Caused by Construction Field Rework on Productivity in Residential Projects. Journal of Construction Engineering and Management, 140(2), 04013053. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000804 DOI: https://doi.org/10.1061/(ASCE)CO.1943-7862.0000804

Arditi, D., & Mochtar, K. (2000). Trends in productivity improvement in the US construction industry. Construction Management and Economics, 18(1), 15–27. https://doi.org/10.1080/014461900370915 DOI: https://doi.org/10.1080/014461900370915

Awan, M. M. H. (2015). Impact of Project Manager’s Soft Leadership Skills on Project Success. Journal of Poverty, Investment and Development, 8, 27-46. https://iiste.org/Journals/index.php/JPID/article/view/19288/19711

Bassioni, H. A., Price, A. D. F., & Hassan, T. M. (2004). Performance Measurement in Construction. Journal of Management in Engineering, 20(2), 42–50. https://doi.org/10.1061/(ASCE)0742-597X(2004)20:2(42) DOI: https://doi.org/10.1061/(ASCE)0742-597X(2004)20:2(42)

Bassioni, H. A., Price, A. D. F., & Hassan, T. M. (2005). Building a conceptual framework for measuring business performance in construction: An empirical evaluation. Construction Management and Economics, 23(5), 495–507. https://doi.org/10.1080/0144619042000301401 DOI: https://doi.org/10.1080/0144619042000301401

Beatham, S., Anumba, C., Thorpe, T., & Hedges, I. (2004). KPIs: A critical appraisal of their use in construction. Benchmarking: An International Journal, 11(1), 93–117. https://doi.org/10.1108/14635770410520320 DOI: https://doi.org/10.1108/14635770410520320

Bocoya-Maline, J., Rey-Moreno, M., & Calvo-Mora, A. (2024). The EFQM excellence model, the knowledge management process and the corresponding results: An explanatory and predictive study. Review of Managerial Science, 18(5), 1281–1315. https://doi.org/10.1007/s11846-023-00653-w DOI: https://doi.org/10.1007/s11846-023-00653-w

Bou‐Llusar, J. C., Escrig‐Tena, A. B., Roca‐Puig, V., & Beltrán‐Martín, I. (2009). An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model. Journal of Operations Management, 27(1), 1–22. https://doi.org/10.1016/j.jom.2008.04.001 DOI: https://doi.org/10.1016/j.jom.2008.04.001

Bryde, D. J. (2003). Modelling project management performance. International Journal of Quality & Reliability Management, 20(2), 229–254. https://doi.org/10.1108/02656710310456635 DOI: https://doi.org/10.1108/02656710310456635

Cannas, V. G., & Gosling, J. (2021). A decade of engineering-to-order (2010–2020): Progress and emerging themes. International Journal of Production Economics, 241, 108274. https://doi.org/10.1016/j.ijpe.2021.108274 DOI: https://doi.org/10.1016/j.ijpe.2021.108274

Cheng, M., Chong, H.-Y., & Xu, Y. (2023). Blockchain-smart contracts for sustainable project performance: Bibliometric and content analyses. Environment, Development and Sustainability, 26(4), 8159–8182. https://doi.org/10.1007/s10668-023-03063-w DOI: https://doi.org/10.1007/s10668-023-03063-w

Chinda, T., & Mohamed, S. (2007). Causal relationships between enablers of construction safety culture. Fourth International Conference on Construction in the 21st Century (CITC-IV) “Accelerating Innovation in Engineering, Management and Technology” July 11-13, 2007, Gold Coast, Australia, 438–445. https://www.semanticscholar.org/paper/Causal-relationships-between-enablers-of-safety-Chinda-Mohamed/bb9d44efd559d772c1bef9b917f2f6f5969bab61

Dalkey, N., & Helmer, O. (1963). An Experimental Application of the Delphi Method to the Use of Experts. Management Science, 9(3), 458-467. http://www.jstor.org/stable/2627117 DOI: https://doi.org/10.1287/mnsc.9.3.458

Ekung, S., & Ujene, A. (2014). Leadership traits of construction project managers’ and their impact on project outcome. International Journal of Science, Engineering and Technology, 2(6),1354-1363. https://www.academia.edu/8217219/LEADERSHIP_TRAITS_OF_CONSTRUCTION_PROJECT_MANAGERS_AND_THEIR_IMPACT_ON_PROJECT_OUTCOME

El-Rahman, A., & Ali, M. (2015). Effect of human resource managment on construction project performance in egypt. https://feng.stafpu.bu.edu.eg/Civil%20Engineering/5197/publications/Mohammed%20Abdelhamid%20Abdelatif_1-%20Effect%20of%20Human%20Resource%20Management%20on%20Construction%20Project%20Performance%20in%20Egypt..pdf

Enshassi, A., Mohamed, S., & Abushaban, S. (2009). Factors affecting the performance of construction projects in the gaza strip. Journal of Civil Engineering and Management, 15(3), 269–280. https://doi.org/10.3846/1392-3730.2009.15.269-280 DOI: https://doi.org/10.3846/1392-3730.2009.15.269-280

Escrig, A. B., & De Menezes, L. M. (2015). What characterizes leading companies within business excellence models? An analysis of “EFQM Recognized for Excellence” recipients in Spain. International Journal of Production Economics, 169, 362–375. https://doi.org/10.1016/j.ijpe.2015.08.019 DOI: https://doi.org/10.1016/j.ijpe.2015.08.019

Giménez Espín, J. A., Jiménez Jiménez, D., & Martínez Costa, M. (2023). Effects of the organizational culture and knowledge exploration and exploitation on results in the EFQM model framework. Journal of Knowledge Management, 27(6), 1607–1636. https://doi.org/10.1108/JKM-11-2021-0868 DOI: https://doi.org/10.1108/JKM-11-2021-0868

Hasan, A., Baroudi, B., Elmualim, A., & Rameezdeen, R. (2018). Factors affecting construction productivity: A 30-year systematic review. Engineering, Construction and Architectural Management, 25(7), 916–937. https://doi.org/10.1108/ECAM-02-2017-0035 DOI: https://doi.org/10.1108/ECAM-02-2017-0035

Jega, N. A., Birnin Kebbi, U. M., Muhammad, U., & Jimoh, A. A. (2022). DETERMINANT OF CONSTRUCTION PROJECT PERFORMANCE IN BIRNIN KEBBI. African Journal of Environmental Sciences and Renewable Energy, 3(1), 31–38. https://publications.afropolitanjournals.com/index.php/ajesre/article/view/37

Juliet, M. E., & Ruth, O. E. (2014). An evaluation of factors affecting the performance of construction projects in niger state. Journal of Environmental Sciences and Resources Management, 6(1), 34–43. https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.cenresinjournals.com%2F2020%2F02%2F21%2Fan-evaluation-of-factors-affecting-the-performance-of-construction-projects-in-niger-state%2F&psig=AOvVaw3var82pfQMKcornyEjzX41&ust=1730752271386000&source=images&cd=vfe&opi=89978449&ved=0CAcQr5oMahcKEwjI_ejkgMGJAxUAAAAAHQAAAAAQBA

Lannon, J. (2019). Project Management Performance Assessment in the Non-Profit Sector. Project Management Research and Practice, 5, 1–20. https://doi.org/10.5130/pmrp.v5i0.5910 DOI: https://doi.org/10.5130/pmrp.v5i0.5910

Liphadzi, M., Aigbavboa, C., & Thwala, W. (2015). Relationship Between Leadership Styles and Project Success in the South Africa Construction Industry. Procedia Engineering, 123, 284–290. https://doi.org/10.1016/j.proeng.2015.10.091 DOI: https://doi.org/10.1016/j.proeng.2015.10.091

Liu, Y.-L., & Ko, P.-F. (2018). A modified EFQM Excellence Model for effective evaluation in the hotel industry. Total Quality Management & Business Excellence, 29(13–14), 1580–1593. https://doi.org/10.1080/14783363.2017.1279011 DOI: https://doi.org/10.1080/14783363.2017.1279011

Neely, A. (1999). The performance measurement revolution: Why now and what next? International Journal of Operations & Production Management, 19(2), 205–228. https://doi.org/10.1108/01443579910247437 DOI: https://doi.org/10.1108/01443579910247437

Omran, A., Abdalrahman, S., & Pakir, A. H. K. (2012). Project Performance in Sudan Construction Industry: A Case Study. Academic Research Journals (India), 1(1), 55-78. https://www.academia.edu/48144272/Effect_of_Project_Performance_on_Organization_Performance_in_Sudanese_Construction_Industry

Pamidimukkala, A., & Kermanshachi, S. (2022). Development of Strategies to Improve Health and Safety of Women in Construction Industry: A Delphi Method. Construction Research Congress 2022, 314–323. https://doi.org/10.1061/9780784483985.032 DOI: https://doi.org/10.1061/9780784483985.032

Para-González, L., Jiménez-Jiménez, D., & Martínez-Lorente, Á.-R. (2022). Does EFQM enhance learning and innovation? Total Quality Management & Business Excellence, 33(7–8), 727–751. https://doi.org/10.1080/14783363.2021.1890016 DOI: https://doi.org/10.1080/14783363.2021.1890016

Podgórska, M., & Pichlak, M. (2019). Analysis of project managers’ leadership competencies: Project success relation: what are the competencies of polish project leaders? International Journal of Managing Projects in Business, 12(4), 869–887. https://doi.org/10.1108/IJMPB-08-2018-0149 DOI: https://doi.org/10.1108/IJMPB-08-2018-0149

Razali, N. M., & Wah, Y. B. (2011). Power comparisons of Shapiro-Wilk, Kolmogorov-Smirnov, Lilliefors and Anderson-Darling tests. Journal of Statistical Modeling and Analytics, 2, 21-33. https://www.nrc.gov/docs/ML1714/ML17143A100.pdf

Silva, G. A. S. K., Warnakulasooriya, B. N. F., & Arachchige, B.J.H. (2016). Criteria for Construction Project Success: A Literature Review. SSRN Electronic Journal, 697–717. https://doi.org/10.2139/ssrn.2910305 DOI: https://doi.org/10.2139/ssrn.2910305

Westerveld, E. (2003). The Project Excellence Model®: Linking success criteria and critical success factors. International Journal of Project Management, 21(6), 411–418. https://doi.org/10.1016/S0263-7863(02)00112-6 DOI: https://doi.org/10.1016/S0263-7863(02)00112-6

Yao, D. L., Du, Z. C., & Hu, Y. (2012). Application of EFQM-Based Excellence Model in PPP Projects. Applied Mechanics and Materials, 174–177, 2957–2965. https://doi.org/10.4028/www.scientific.net/AMM.174-177.2957 DOI: https://doi.org/10.4028/www.scientific.net/AMM.174-177.2957

Zakaria, I. B., Mohamed, M. R. B., Ahzahar, N., & Hashim, S. Z. (2015). A Study on Leadership Skills of Project Manager for a Successful Construction Project. http://www.iarjournal.com/wp-content/uploads/13-P89-94.pdf